Tel: 0774 711 0715
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Consultations and quotations are free and are carried out by email or telephone or in person if required.
All projects will be detailed on a Booking Form before commencement and must be signed by the client along with a copy of the terms and conditions.
Work can be accepted from the client by email, post, CD-Rom, fax or courier.
All work carried out by Little Miss Office will be proof-read, however final proof-reading of the work lies with the client.
We will aim to turn-around work within 24-48 hours, where possible. For larger projects a time frame will be negotiated with the client.
Little Miss Office Virtual Assistant do not accept liability or responsibility for the end use of any documents or materials produced or edited by us on behalf of the client.
We reserve the right to reject any work which we believe to be unlawful or immoral.
The minimum charge for work undertaken is one hour, after that work will be charged in 15 minute increments.
A deposit of 50% may be requested before work is commenced for new clients.
Payments can be made by cheque or bank transfer.
A fee will be charged for any returned cheques.
Project work (pay as you go work) payments will be invoiced on completion of the work and payment is due 14 days from the date of invoice.
Any additional costs incurred for example, postage, courier, travel telephone charges, will be invoiced separately to the client as ‘Additional Expenses’.
Overdue invoices may result in interest charges (at the rate of 5%) for the total outstanding per month.
In the event of a contract being cancelled/terminated, the client agrees to pay for all work completed up to that point.
Little Miss Office guarantees the highest level of confidentiality at all times. Work will be kept on file for a 12 month period, after this time work will be deleted, unless otherwise requested by the client. We do not pass or sell client information on to 3rd parties unless requested to do so by the client. If required Little Miss Office will be happy to sign a confidentiality agreement.